Your questionsour answers
Here you will find further important information & tips for your reservation at Simm’s Hotel in Vienna. If your question is not answered, please do not hesitate to contact us!
Reservation & Stay
When does check-in start?
Starting at 2:00 p.m., our guests can check in at any time; our front desk is therefore staffed 24 hours a day.
What time is the latest check-out?
Regular check-out is until 11:00 a.m. Depending on availability, you can request a late check-out directly from the hotel.
Is the front desk staffed 24 hours a day?
Yes. The front desk at Simm’s Hotel is staffed 24 hours a day. This means you can check in late as well.
Is the Simm’s Hotel suitable for business travelers?
Yes. Free Wi-Fi, a 24-hour front desk, an early breakfast, an underground parking garage, and direct access to the U3 subway line make this hotel a convenient choice for business trips to Vienna.
Does the hotel offer corporate rates?
Yes. Companies that regularly stay overnight in Vienna can request a customized corporate rate agreement with special terms.
Is the Simm’s Hotel a good choice for concertgoers?
Yes. The hotel is conveniently located near venues such as the Gasometer, Marx Halle, Szene Wien, Arena Wien, and Ernst Happel Stadium. These venues are easily accessible by public transportation.
Location, Directions, Parking & Public Transportation
Is the Simm’s Hotel right next to a subway station?
Yes. The Simm’s Hotel is located right next to the Zippererstraße U3 station. The entrance to the subway is just a few steps away from the hotel.
How long does it take to drive from Simm’s Hotel to downtown Vienna?
Taking the U3 subway line, guests can reach Stephansplatz—and thus the heart of Vienna—in about 12 minutes without having to transfer.
Can I park nearby or is there a parking lot?
The hotel has an underground parking garage.
The garage (City Center Simmering / BOE) is located at the back of the hotel at Rinnböckstraße 56-58, right next to the Penny supermarket. You can get a discount card at the front desk.
On holidays, Saturdays, and Sundays, there is no short-term parking zone, and parking is free; please observe the parking signs.
Can you arrange a limousine service for us to the airport or train station?
Our front desk will be happy to arrange a limousine service for you.
Is there a charging station for electric cars?
Yes. Guests arriving by electric car have access to an electric charging station.
Is the hotel conveniently located near the highway?
Yes. The Simm’s Hotel is easily accessible by car and is located near a highway exit. Thanks to the underground parking garage, you can conveniently park your car during your stay in Vienna.
Which public transportation runs near Simm's Hotel?
Right next to the hotel is Subway Line 3, which takes you to downtown in just 12 minutes, as well as Tram Line 71, which offers great views of the city.
How far is the Gasometer from Simm’s Hotel?
The Gasometer is located near the hotel and is just one stop away on the U3 subway line—or, depending on the route, can even be reached on foot. This makes Simm’s Hotel particularly convenient for concertgoers.
How far are you from the airport?
You can reach VIE Airport in 20 minutes by cab. The nearest rapid transit line S7 in the direction of the airport is within walking distance. Due to its excellent location, the Simms Hotel is the ideal choice by public transport.
How do you get to the Simm’s Hotel from Vienna Central Station?
The hotel is easily accessible by public transportation from Vienna Central Station. Depending on the connection, you can take the subway, tram, or commuter rail. The front desk will be happy to help you choose the best route. Our tip: Take the U1 subway line from Central Station to the “Stephansplatz” station, then transfer to the U3 to reach Simm’s Hotel.
Rooms & Amenities
Is there free Wi-Fi?
Yes. Free Wi-Fi is available in the rooms and in the hotel’s public areas.
What kinds of rooms are available at Simm’s Hotel?
The Simm’s Hotel features 90 non-smoking rooms, including Comfort Rooms, Comfort Plus Rooms, Comfort Executive Rooms, Junior Suites, Suites, and Family Rooms.
Is there a refrigerator or a minibar in the room?
Yes. The rooms have an empty minibar that can be used as a refrigerator for your own drinks and food.
Are there rooms with twin beds?
Yes. Comfort, Comfort Plus, and Comfort Executive rooms can be booked with either a double bed or two separate single beds, depending on availability.
Are accessible rooms available?
Yes. The Simm’s Hotel offers accessible rooms. Since the number of these rooms is limited, we recommend contacting the hotel directly before booking.
Is there a smoking area?
The hotel is a non-smoking hotel, smoking is permitted outside the hotel entrance.
How long is the front door of the hotel open?
The door is open until midnight, after which you can open the inner door yourself with the key card.
Is Simm’s Hotel suitable for families?
The door is open until midnight, after which you can open the inner door yourself with the key card.
Can four people stay in one room?
Yes. The junior suites and suites can accommodate up to four people. The junior suite features a pull-out couch or an extra bed; the suite also has two separate rooms.
Breakfast & Hotel Bar
When is breakfast served at Simm’s Hotel?
The breakfast buffet is served daily from 6:30 a.m. to 11:00 a.m. The early breakfast hours are especially convenient for business travelers and guests with an early schedule.
Is there a restaurant at Simm’s Hotel?
The hotel does not have its own restaurant. However, there are various restaurants and eateries in the area. The front desk staff will be happy to provide personalized recommendations.
Is there a hotel bar?
Yes. The Simm’s Hotel Bar is open daily. You can also buy drinks at the bar and take them back to your room.
Allergens & Intolerances
What allergies and food intolerances can be accommodated in the kitchen?
We are happy to accommodate the 14 major allergens listed by law as well as common intolerances (such as lactose or gluten intolerance). However, we ask for your understanding that, for organizational reasons, our kitchen is unfortunately unable to accommodate specialized diets, complex dietary plans, individual dietary preferences, or highly specific allergy profiles.
Can cross-contamination with allergens be ruled out?
Due to the artisanal nature of our food preparation, cross-contamination with trace amounts of allergens cannot be completely ruled out in our kitchen, even with the utmost care. We recommend that individuals with severe allergies or intolerances consult with us in person beforehand.
Do I have to report my allergies and food intolerances again every time I stay here?
Important Note: Since health needs can change, for safety reasons we do not carry over health information from past stays to new reservations. To ensure that our kitchen is always up to date, we ask that you actively inform us of your current allergies each time you stay with us.
